Help CenterCommunication Contact support
Messages (chat)
Direct messages, groups and class-wide chats.
Messages is the in-app chat center. It updates in real time, with three kinds of conversation.
- Direct messages — one-to-one with another member who has an account.
- Groups — pick several teachers to chat together; use "New group".
- Class chats — open a class-wide conversation from a class’s "Message class" link.
Sending a message
- Open Messages and pick a person, group or class from the left.
- Click a person’s name to open the conversation and see their profile at the same time.
- Type in the message box and send. New messages appear live.
Messaging a student privately
Owners and teachers can DM a student one-to-one — click the student and start the conversation (they need an account to receive it). Students, on their side, open a private chat with any of their teachers or classmates the same way, by clicking a person.
Note: Unread conversations show a red count badge next to the name. Messages is included on every plan.
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